Wow, it's hard to believe that November is here already! I remember my Grandmother talking about how the days seem to go by faster and faster with each passing year. Just one of the many things she was right about. As we approach Thanksgiving, I am so truly thankful for my family and friends. And that includes our customers as they quickly become friends as well. Thank you...it's funny how two little words can be so powerful. A toddler brings you a dandelion from the back yard and you smile and say thank you and suddenly he wants to pick them all for you. Your young child puts his pennies together to buy a special gift for your birthday and that smile and thank you makes him feel like he's given you the world. Your child leaves for college and calls when she gets there to tell you she has arrived safely and the emotion in your "thank you for calling" assures her that she means the world to you. Thank you....what an impact those words can have. If you haven't done so lately, I hope you take a moment and thank those in your life and let them know how much they mean to you. And remember, those 2 little words aren't just important in your personal life. Showing authentic appreciation to your customers is HUGE. Customers are the reason that you are in business (or if you are an employee - they are the reason you have a job). So take a moment to sincerely say thank you and enjoy the smile you will no doubt receive in return :).